Client Policy

Care Never Sleeps Limited offers support and care, without discrimination, respecting the dignity and independence of the client at all times.

Our carers are reliable, discreet, friendly, courteous, professional and non judgemental. They have achieved at least NVQ 2 before they can work for us. We feel that this ensures that they are able to provide care at a high standard. We understand that everyone's needs are different, which is why all our care packages however large or small are tailored to the individuals needs.  

Our carers and services are fully covered by Public Liability and Processional Indemnity insurance and abide by a strict code of conduct – including procedures for personal hygiene and health and safety.

Our home care service is founded on the following three principles:

1. Choice

2. Trust

3. Openness

This means having a Choice of carer, enabling you to have the most Trust in our services and where Openness comes from the regular, open publishing of feedback on each carer.

Client Charter

Client Confidentiality